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ZDECOR, A COMPLETE ONLINE INTERIOR DECORATION SERVICE (ONE STOP SERVICE) AT AN AFFORDABLE PRICE, CONVENIENT AND FAST, DECORATING BOTH HOMES AND READY-TO-MOVE-IN CONDOS WITH A DESIGN THAT HELPS FIND YOUR PERSONALITY. WE HAVE EXPERIENCE AND EXPERTISE IN TRANSFORMING A ROOM INTO A BEAUTIFUL, INVITING AND FUNCTIONAL SPACE DESIGNED BY AN INTERIOR DESIGNER WHO HAS A CAREER TO FILL YOUR LIFESTYLE.
When purchasing products worth more than 5,000 baht, free normal shipping. (for small to medium sized items) or Standard Delivery (for Small to Medium items)
The return policy will occur only if
- Defective/damaged products
- Wrong product delivered, such as wrong size or color of the product, etc.
- Unusable products caused by the sender.
Remarks:
*After receiving the goods, please take a video of the parcel before opening. And do not stop recording while pressing the video to be used in the case of product claims If there is no video of opening the package, no product claims in any case.
- Zdecor's packing system will show buyers/customers a choice of shipping methods suitable for the style, size, weight or characteristics of each type of product. normal delivery (for small to medium size), normal delivery (For small to large sizes) and delivery by appointment to receive the product (pre-order), the system displays all 3 delivery options, etc. Some types of products may be suitable for delivery only. only one format In such cases, only one of the most suitable shipping method options will be displayed. It depends on whether the service provider/vendor What forms of delivery have you set up?
- When purchasing products worth more than 5,000 baht, free normal shipping. (for small to medium sized items) or Standard Delivery (for Small to Medium items).
- As a delivery partner Zdecor (Seller own feed), delivery time and delivery will be determined by the seller and confirmed back to the customer. Estimated delivery takes 4-7 business days for Bangkok, Samut Prakan, Nonthaburi, Pathum Thani (depending on the service provider/vendor's business days and hours). and the distance from seller to buyer/customer) can track delivery status from Zdecor's website.
can postpone delivery appointments free of charge The notice must be informed 2 working days in advance (not including Sundays), for example, the delivery date on Friday must be postponed by Tuesday. etc. and can make a new appointment for free 2 times assembly service not included and product installation
1. Normal delivery format (Nominated Day Delivery) Normal delivery. (for small to medium sized items) and normal delivery (for small to large size) does not include installation and does not include transport The carrier will call on the date of delivery. If the recipient is not convenient on that day The recipient can refuse to receive the goods. And can request to postpone the date of receiving the new product no more than 5 days from the date of the first call by the carrier and no more than 2 times, for example, the carrier calls to notify delivery on Monday. If the recipient is inconvenient, the delivery date can be postponed. From Tuesday onwards but no later than Saturday Etc., Nominated Day Delivery, delivery appointments can be made every day. except Sunday Depending on the day and time of the service provider's convenience, the courier will contact you. to make an appointment for delivery When the products and orders are in "Ready to ship" status
2. Delivery with installation (Nominated Day Delivery with assembly) assembly and installation services Ready to help lift the product. You can specify the delivery time in the morning or afternoon. (But depending on the business day of the seller. and the distance from the seller to you) can postpone the delivery appointment free of charge which must be notified 2 working days in advance (not including Sundays), for example, an appointment for delivery on Friday must be postponed by Tuesday, etc.
If you postpone the delivery appointment less than 2 working days in advance, there will be an additional service charge starting at 400 baht. Because Zdecor needs to make an appointment with the courier and the buyer/customer again, there will be an additional charge by Charge for the actual delivery fee for a new round. (excluding any other discounts or promotions)
Buyer/Customer The condition of the packaging must be checked. completeness of equipment and the condition of the goods together with the carrier before assembling and when assembling the product successfully Buyer/Customer You must check that the product is correct according to the order, including specification, number, size, color, and try it before signing for official delivery.
Conditions for the Nominated Day Delivery with assembly service” will have the following conditions:
- Lifting service to the point that you want to place up to 3 floors from the floor where the cargo truck is parked. if more than that There will be a service fee of 300 baht per floor.
- place to place Must be no more than 15 meters away from the truck.
- Lifting services for ceramic tiles and construction materials Only on the floor where the delivery truck can be parked.
- If the desired spot is beyond the above conditions, please notify Zdecor Admin/Contact Center 3 working days in advance (not counting
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